position Name

Customer Service Specialist

Job Responsibilities

1、According to customer order，Determine transportation plan，Fully responsible for the coordinated management of vehicle and cargo delivery；

2、Supervise delivery and distribution related work，Track goods in transit，Statistical analysis related data，Report important information in time；

3、Operational quality management and assessment of transport carriers；

4、Supervise transportation claims and handling of abnormal transportation events；

5、Control transportation costs、Supervise the transportation process and transportation time；

6、Logistics transportation bill check、Transportation cost statistics and report making；

7、Respond promptly to the customer and the company's relevant department inquiries about the progress of order transportation；

8、Other tasks assigned by the company。

job requirements

1、College degree and above；

2、Understanding the transportation market、There are certain carriers and vehicle resources，Good at external vehicle deployment and vehicle scheduling，Have2Years of working experience in third-party logistics；

3、Familiar with vehicle scheduling、Route planning and monitoring, etc.，Can carry out vehicle risk estimation and emergency accident handling；

4、Strong communication and coordination ability and monitoring ability；

5、Proficiency in computer and office automation software。